Decreasing Harassment — Methods That Work
Learn about what doesn't work to decrease harassment, and how Fluency Speak supports methods that are proven effective.
TED Talks
How To Have An Even Better Conversation
Here’s a great talk about communication and the importance of good conversations.
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Use Cases
Preventing Harassment — Go Beyond One-Time Trainings
Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.
Use Cases
Sharpen Communication Skills for the Best Customer Experience
Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.